POSITION TITLE: Neighborhood Advisor
PROGRAM: Senior Services
PART-TIME: 20 Hours Per Week
WORK WEEK: Monday, Wednesday, Friday* | *May require some weekends
Position Summary
Neighborhood Advisor Program (NAP) provides information and assistance to adults ages 60+ with the greatest social and economic need. They serve as a liaison between clients and resources within in the community. The goal of the NAP program is to support the needs of older adults. Employee must demonstrate a commitment to serving Dunbar’s clients and to upholding the agency’s mission.
Duties and Responsibilities
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Cultivate a warm and friendly environment where seniors feel comfortable engaging in program activities.
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Provide up to date information on available opportunities.
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Provide documentation and record-keeping as required by the Onondaga County Department of Adult and Long-Term Care Services (OCDALTCS)
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Attend trainings and in-services as required by OCDALTCS.
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Conduct community outreach and engagement activities as required, to include: referrals, follow-up, and community presentations. These services should particularly be targeted to hard-to-reach, isolated and homebound populations.
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Complete program reporting as required.
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Develop and maintain a list of key contacts and partners within the service area. Establish a referral system to help connect clients to available resources.
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Develop and maintain a list of community guest speakers to provide information, opportunities, and resources with seniors.
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Plan and implement field trips and other activities of interest to seniors.
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Oath of Confidentiality and Comply with agency policies and procedures
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Serve meals.
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Wash, sanitize, and clean kitchen area surfaces, utensils, trays, serving areas and kitchen equipment. Sweep and dust mop floors.
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Assist with maintaining attendance and enrollment.
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Meet regularly with community partners to match participants with opportunities.
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Other duties as assigned.
Qualifications
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Associates degree in Human Services or related field with a minimum of three years related experience in Social Work or Senior Services.
Requirements and Skills
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Ability to apply a range of software such as Microsoft Word, Outlook, Excel, and any business-related databases at an operational level.
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Good verbal and written communication skills.
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Experience working in a mentoring or advisory role.
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Must be comfortable with public speaking and be able to communicate ideas, advice, and feedback.
Working Arrangements
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Must possess a valid in-state Driver’s License and car insurance.
Please send Cover letter, resume and (3) References to:
Dunbar Association, Inc.
1453 S. State Street
Syracuse, NY 13205